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Your accounts, in your hands.
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Don't have cash? Use your Diamond North MemberCard debit card instead. Your MemberCard grants you access to thousands of stores, restaurants, and retail outlets across Canada and globally.
As a business member or as an individual, you can experience the exceptional advantages of having a MemberCard linked to your account.
Shop securely and conveniently with Interac Debit
Streamline and accelerate your purchasing process with a single tap of your debit card. Simply hold your card in front of a supporting reader at the checkout, eliminating the need to insert your card or enter your PIN. Your purchase will be debited instantly from your bank account. It's quick and secure!
Contactless payments employ transaction limits to keep your money safe:
- Single Transaction Limit - the maximum amount per purchase is $250. If your purchase is above this limit, you will be prompted to complete your transaction by inserting your card and entering your PIN.
- Cumulative Total Spend Limit - once the cumulative total spend of $400 is reached (regardless of the time it takes to reach that limit), you will be asked to insert your card and enter your PIN to complete the transaction. Inserting the Chip & PIN to complete a transaction will reset the cumulative spend limit.
You are also protected from any losses due to unauthorized transactions under the Interac Zero Liability policy, providing peace of mind for you and your transactions. For your part, it is important that you:
- Prevent others from using or accessing your card - keep it safe and within your control
- Always protect your PIN and never disclose it to anyone
- Monitor your accounts and immediately report any suspicious activity
- Immediately report your card if it becomes lost or stolen
What do I do if my MemberCard is lost or stolen?
In the event of a lost or stolen MemberCard, please rest assured that you can reach out to us promptly:
- Within Canada: 1-800-567-8111
- Outside of Canada: 1-306-566-1276 (collect)
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Feel free to get in touch with us at 1-855-862-4242 to reorder a new MemberCard or visit your nearest service location.
Will I be able to use my MemberCard while travelling?
Travel Notifications
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Diamond North recommends that you notify us of your travels outside of Canada at least a week prior to your trip. This ensures you have full access to your funds and can use your MemberCard abroad. Simply visit us in person or give us a call at 1-855-862-4242 and provide the details of the countries/US states you will be visiting along with your travel dates.
Leave the rest to us, and we'll ensure a seamless experience for you.
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Where can I use my card?
To access your funds across Canada and around the world, look for these logos:
- In Canada, Interac or Acculink® network
- Internationally, Cirrus or Maestro network
Travel tips for Card Services
- Cash withdrawal limit is $800 per day
- Please note ATMs may have limits different than Diamond North's limits
- Foreign currency debit transactions may be impacted by the currency conversion rate. A 2.5% administration fee is added to the transaction amount presented for authorization on your account
- Additional fees may be charged by ATM owners as part of the transaction amount
- Additional fees may be reflected in month end service charge fees depending on account type
- Savings accounts will not work out of country